Resort Policies & Fees

Pets are part of the family, and that’s precisely how we welcome them at The Greenbrier. See our pet-friendly accommodations, pet-focused amenities, and full pet policy below.

Families traveling with pets will now find The Greenbrier a welcome addition to their travel itinerary. The Greenbrier welcomes guests with pets under the following parameters:
Pets are permitted in designated pet-friendly rooms for a $250 non-refundable pet fee per bedroom per stay ($350 for two pets). The pet fee includes deep-cleaning of each room prior to the next guest’s arrival.
Acceptable pets include cats and dogs weighing 30 pounds or less. Animals of any other species are not permitted on property.

The Greenbrier welcomes Service Animals at any time. In this case the weight limit and pet fee do not apply. Dogs whose sole function is to provide comfort and companionship do not qualify from this exemption under ADA guidelines.

Amenities provided for your pet include a luxurious bed and water bowl. Pets are welcome to accompany their Owner around the grounds of The Greenbrier. Pets are not permitted in the restaurants or food-serving areas, in the pools or on the golf courses. Pets must be on a leash, in a carrier or held in arms.

Pets are not to be left unattended in a room at any time, unless kept in a travel carrier or cage.
Pet owners are responsible for any damage to the resort property or room. The Greenbrier reserves the right to remove any pet for improper behavior, including, but not limited to, excessive barking, biting, evidence of disease or urination or defecation in public areas.

Standard check-in is 4:00 pm, and standard check-out is 11:00 am. We understand travel plans may vary, so please let us know if you require special accommodations.

Yes, our dress code is an integral part of our resort experience and time-honored traditions. As guidelines vary between our many dining venues and activities, see our detailed dress code here.

Complimentary self-parking is available for guests at The Greenbrier. Valet parking is also available for a $31 per night fee.

Electric car charging is available at select locations via Blink charging stations at the prevailing Blink rate. Electric car charging through valet services is available while garage parked at an additional $31.

Yes, we offer a variety of packages and offers for group bookings and special occasions, including weddings, corporate events, and celebrations. Our dedicated event planning team will be happy to help create a personalized package tailored to your needs. Learn more about hosting an event at The Greenbrier.

The Greenbrier offers a wide range of amenities and activities for guests to enjoy — from championship golf courses and tennis courts to swimming pools and river fishing excursions. You’ll also enjoy access to The Greenbrier Spa, The Greenbrier Golf Academy, The Greenbrier Casino Club, and various guided tours and experiences.

Third or Fourth Party Occupancy

A fee of $50 per person, per night applies for additional guests 18 years or older.

Deposit Policy

Your deposit is applicable to the fulfillment of your designated length of stay.  Our deposit policy applies to the entirety of your scheduled stay. Deposits are refundable under the condition that cancellation or modification of dates is communicated to The Greenbrier at least 14 days before the arrival date from April 1 through December 22 (excluding Thanksgiving week). 30 days prior to arrival for Wednesday through Friday arrivals of Thanksgiving week. 30 days prior for arrival dates of December 23 through 31. 5 days before the arrival dates from January 1 through March 31. Please note that any changes made within the cancellation period, including reducing the number of nights of the reservation, will result in forfeiture of the deposit.

All major credit cards are accepted to secure your reservation.

Resort Fees and Taxes

West Virginia State Taxes: 6% sales tax & 3% occupancy tax

Historic Preservation Fund (HPF)
A Historic Preservation Fund of 9.75% is collected to preserve and protect landscapes, buildings, and amenities that have played a meaningful role in The Greenbrier’s past while carefully planning the continuous improvement for the future.

Daily Resort Fee: $39.00 per room, per night and includes:

Morning Coffee Service
Afternoon Tea and Concert
Nightly Movies in the Theatre
Historical Tours & Presentations
Fitness Equipment
Children’s VIP Bags
Resort-Wide Wireless Internet
Use of Indoor & Outdoor Pools
Champagne Toast in The Casino Club (Tuesday through Saturday)
On-Property Transportation
Hiking & Meditation Trails
Springhouse Entertainer Cabaret

Motorcycle Policy

Some guests choose their motorcycle as their mode of transportation to The Greenbrier. Should you wish to experience a scenic ride in West Virginia’s Greenbrier Valley, The Greenbrier welcomes you to bring your motorcycle.

As part of our commitment to preserving the landscapes, buildings, and amenities of our rich past, this fund ensures our heritage is preserved for future generations to enjoy.